Order Process

• We will acknowledge your order within 24 hours.
• We will check for any noticeable problems in the order e.g. Wrong deadlines, poor image files etc.
• We will mail you back with the acceptance of order, if there are no problems.
• If there are problems, the order will be placed on hold, until the problem is resolved and both the parties are in unison.
• Upon acceptance of order, we will send you a pro forma invoice with the deposit amount and the bank details.
• The order will be put into production after the receipt of payment.

Delays in payment will affect delivery dates.

• We will send you the design CAD files for design and logo placement approval.
• This step is the most important part. Please check the design, logo placements and spellings of the design provided. In case of correct design, please send us your written approval. If there is a problem, please send us written instructions for the changes to be made. This process will be repeated until the design is approved by you.
• Upon completion of order, we will send you a reminder to pay the outstanding balance.
• When we will receive the confirmation of payment, we will dispatch your order.